Upney Lane SurgeryTel: 0208 477 4317
Orchard SurgeryTel: 0208 709 1855
THINK!!! Before going to A&E
We are offering extra emergency appointments during the Winter Period. These are for Patients with Chronic Health Conditions. This is to ease the pressure on A&E. Please contact the Surgery if you feel it is an emergency before taking yourself to A&E and we will endeavour to do what we can.
DID YOU KNOW UNUSED PRESCRIPTION MEDICINE COST THE NHS IN LONDON AN ESTIMATED £39.4 MILLION EVERY YEAR.
REMEMBER...ONLY ORDER WHAT YOU NEED AND HELP US MAKE MORE OF YOUR LOCAL NHS.
Do not wait until you are out of medication before requesting a repeat prescription! We do not accept requests for repeat prescriptions via the telephone. This is to avoid errors and prolonged engagement of the telephone lines.
PLEASE give 48 hours notice when placing repeat prescriptions in the box provided at reception.
Allow at least 5 working days when sending by Post.
Please see in practice for collection times.
If you are not collecting from the surgery please supply a stamped addressed return envelope or alternatively you can collect if requested from a local chemist.
NOTE - Please do not wait to order repeat prescriptions until you are out of medication.
Housebound patients – Please enquire about the option to receive medication direct from the local pharmacy.
This allows patients to request repeat prescriptions from the comfort of their own home. Without visiting the practice, patients can use the internet to quickly order any repeat prescriptions that are due. The request comes directly to the practice, and once processed, patients can simply collect the prescription from the practice or it can be sent to the pharmacy of their choice.
A visit to the surgery to register online is all that's required.
ELECTRONIC PRESCRIPTION SERVICE (EPS)
If you currently collect your repeat prescriptions from your GP, you will not have to visit your GP practice to pick up your paper prescription. Instead your GP will send it electronically to the pharmacy of your choice, saving you time.
Please ask at reception for details.
UNUSED PRESCRIPTION MEDICINE COST THE NHS IN LONDON AN ESTIMATED £39.4MILLION EVERY YEAR. REMEMBER...ONLY ORDER WHAT YOU NEED AND HELP US MAKE MORE OF YOUR LOCAL NHS.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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